Designing Systems and Processes for Managing Disputes features a hands-on, interdisciplinary approach with wide-ranging practical applications. Seven real-life case studies and numerous examples have students designing and implementing a process for resolving and preventing disputes where traditional processes have failed. This is a must-read for students and practitioners alike.New to the Second Edition: A chapter-long focus on facilitation skills for designersThe addition of a seventh central case study related to processes following the Trayvon Martin shooting in Sanford, FloridaA new appendix with an overview of mediation for students who have not taken a prior course in mediationAn interesting new story by a Brazilian judge who used Designing Systems and Processes for Managing Disputes to create new processes to resolve multiple cases, some pending over 20 years, arising from lands taken to create a new national parkA new question focusing on the issues related to designing court-connected mediation programsUpdates throughout all chapters and the appendixProfessors and students will benefit from: Focus on skills development for dispute systems designersA multidisciplinary approachBiographies of designers, providing students with a sense of how to get into dispute systems design workAn appendix assisting students who have no background in dispute resolution, with brief overviews of negotiation, mediation, and arbitrationProblems and exercises to help students apply their learningExamples of complex disputesFeatured disputes including eBay, a child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts
✔ Author(s): Nancy H. Rogers,Robert C. Bordone,Frank E.A. Sander,Craig A. McEwen
✔ Title: Aspen Coursebook Series Designing Systems and Processes for Managing Disputes
✔ Rating : 4.8 out of 5 base on (21 reviews)
✔ ISBN-10: 1454880821
✔ ISBN-13: 9781454880820
✔ Language: English
✔ Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
✔ Device compatibles: Android, iOS, PC and Amazon Kindle
Readers' opinions about Aspen Coursebook Series Designing Systems and Processes for Managing Disputes by Nancy H. Rogers
Jillian Neel
This book completely captured my heart. The characters were so relatable, and their journeys resonated deeply with me. The writing was poetic and powerful, leaving me with a sense of awe. I'm grateful to have experienced this literary gem.
Katherine Stevenson
The world-building in this book was simply phenomenal. I was transported to a different realm and felt like I was part of the characters' journey. The attention to detail made it all so immersive.
Sydney Richardson
The characters in this book felt like old friends, and I was sad to say goodbye to them at the end. It's a testament to the author's talent for creating memorable and relatable personas.
