the tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry.
✔ Author(s): Michael L. Kasavana,Ph.D.
✔ Title: Managing Front Office Operations
✔ Rating : 4.1 out of 5 base on (63 reviews)
✔ ISBN-10: 0866125507
✔ Language: English
✔ Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
✔ Device compatibles: Android, iOS, PC and Amazon Kindle
Readers' opinions about Managing Front Office Operations by Michael L. Kasavana
Audriana Daly
Experience a heartwarming journey of self-discovery and love in this beautifully written novel. The protagonist's struggles and triumphs are portrayed with incredible empathy. Richly developed characters and a compelling plot make the story unforgettable. The emotional depth of the narrative resonates long after the book is closed. It's a touching tale that celebrates the human spirit. Perfect for readers seeking an uplifting read.
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Amelie John
Delve into a richly detailed fantasy world where magic and mystery abound. The author's imaginative world-building and captivating plot draw you in from the start. Each character's journey is thrilling and their development is relatable. The narrative is filled with enchanting elements that keep you hooked. It's a story that sparks the imagination and transports you to another realm. Perfect for fans of epic fantasy.
