ISBN: 9781260092424 is an International Student Edition of Service Management: Operations, Strategy, Information Technology 9th edition by Sanjeev K. Bordoloi, James A Fitzsimmons and Mona J Fitzsimmons This ISBN 9781260092424 is Textbook only. It will not come with online access code. Online Access code (if required by your instructor ) sold separately at ISBN 9781260167092 The content of of this title on all formats are the same. The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.
✔ Author(s): Sanjeev Bordoloi,James Fitzsimmons,Mona Fitzsimmons
✔ Title: Service Management
✔ Rating : 4.4 out of 5 base on (105 reviews)
✔ ISBN-10: 1260092429
✔ Language: English
✔ Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
✔ Device compatibles: Android, iOS, PC and Amazon Kindle
Readers' opinions about Service Management by Sanjeev Bordoloi
Sharman Banks
Dive into a captivating mystery where each clue unravels a new layer of intrigue. The author's masterful storytelling keeps you guessing until the final page. Vivid characters and detailed settings bring the story to life. The suspense builds with each chapter, making it impossible to put down. It's a gripping tale that will keep you on the edge of your seat. A must-read for fans of the genre.
Breonna Rahman
Experience a heartwarming journey of self-discovery and love in this beautifully written novel. The protagonist's struggles and triumphs are portrayed with incredible empathy. Richly developed characters and a compelling plot make the story unforgettable. The emotional depth of the narrative resonates long after the book is closed. It's a touching tale that celebrates the human spirit. Perfect for readers seeking an uplifting read.
Courtney May
Follow the heartwarming journey of a group of friends navigating life's challenges together. The author's empathetic writing and well-developed characters create a deeply emotional experience. Each chapter explores themes of friendship, love, and resilience with sensitivity. The plot's twists and turns keep you engaged throughout. It's a story that celebrates the bonds that connect us. Perfect for readers who enjoy stories about friendship and community.
Moon Yellowstone & Grand Teton: Hike, Camp, See Wildlife (Travel Guide), Reveal Algebra 2, Interactive Student Edition, Volume 1 (MERRILL ALGEBRA 2), The Cellular Wellness Solution: Tap Into Your Full Health Potential with the Science-Backed Power of Herbs, Power Game (A GhostWalker Novel), Rude, Bowling: Personal Score Book, Anxious Attachment No More !!: The Exclusive Roadmap To strive Towards Secure Attachment In Relationships, Transformers ’84: Secrets and Lies, A Court of Thorns and Roses – Sarah J. Maas, Employment Discrimination: Fourth Edition (Examples & Explanations Series),