Packed with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspects of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.
✔ Author(s): Lora Arduser
✔ Title: Waiter & Waitress Wait Staff Training Handbook A Complete Guide to The Proper Steps in Service Revised 2nd Edition: A Complete Guide to the Proper Steps in Service
✔ Rating : 4.1 out of 5 base on (15 reviews)
✔ ISBN-10: 1620230569
✔ Language: English
✔ Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
✔ Device compatibles: Android, iOS, PC and Amazon Kindle
Readers' opinions about Waiter & Waitress Wait Staff Training Handbook A Complete Guide to The Proper Steps in Service Revised 2nd Edition by Lora Arduser
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