"Finally! The book that helps you deal with irrational, impossible people." - Oprah's Book Club 2.0 Let's face it: we all know people who are downright irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who just won't listen? What can you do with an unrealistic boss, an angry spouse, or an overly emotional friend? You can't win by ignoring the insanity-and you can't argue it away. But you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you how in Talking to "Crazy", a life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. You'll learn: Why people act the way they do * How instinctive responses can exacerbate the situation-and what to do instead * When to confront a problem and when to walk away * How to activate the Sanity Cycle-which quickly transforms you from threat to ally * How to use 14 simple, but effective communication techniques, including assertive submission flattery, the kiss-off, and more * And much more You can't reason with unreasonable people-but you can reach them. This powerful and practical book shows you how.
✔ Author(s): Mark Goulston,Marshall Goldsmith
✔ Title: Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life
✔ Rating : 4.6 out of 5 base on (772 reviews)
✔ ISBN-10: 0814439292
✔ ISBN-13: 9780814439296
✔ Language: English
✔ Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
✔ Device compatibles: Android, iOS, PC and Amazon Kindle
Readers' opinions about Talking to 'Crazy' by Mark Goulston
Beata Shepard
This book has reignited my passion for reading. It reminded me of the sheer joy that can be found in losing oneself in the pages of a good story. I can't wait to explore more books now.
Kara Snyder
The plot was incredibly well-crafted, with twists and turns that kept me hooked until the very last page. It was impossible to predict what would happen next.
Polly Hurlbutt
The plot was so well-paced that I lost track of time while reading. I was completely immersed in the story, eagerly turning the pages to uncover the next twist.
